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Work
Experience
Store Manager/Customer Service Representative
Mr. Rogers Windows (Ethix Co.) Manager.
Chesapeake, Va. 2003-2005
Andersen Window affiliate scored No.1 in national consumer
satisfaction rating. Customer service rep. 1990-1997
• Responsible for $3.4 million in revenue resulting from
appointments set with clients in showroom and phone.
• Initiated marketing data tracking via computer for main office
to have up to the second information for analysis and reporting.
• Opened, closed, organized, cleaned and maintained showroom and
office equipment with the confidence of the owner; recognizing
and rewarding for past and recent performance.
Sales Associate
Costco Art vendor
San Diego, Ca. 2003
• Sold average of $3,000.00 of oil paintings per day.
• Supervised creative display of art and inventory.
• Professional appearance, customer interaction and service were
fulfilled beyond Costco customer expectations.
Security Officer
Allied Security 2001-2003
• Displayed positive public relations with contracted company,
coworkers and public.
• Prepared reports, enforced and managed all security procedures
and equipment, including basic computer systems.
Quarter Master (Navigator)
US Navy/ USS Defender MCM-2 Mine Sweeper
Navsta. Ingleside TX. 1997-2001
• Deciphered all pertinent navigational information, prepared
charts for transit. Prepared reports for Navigation detail
including coarse headings and weather reports.
• Reported ship position (Fix) using dead reckoning
calculations, Gps and radar; entering all movements manually in
ships log and making a report that included sea, weather
conditions and course heading to captain every shift or watch.
• Recommended safe course and speeds to Officer of the Deck
recorded and concurred all recommendations with combat
operations dept. to maintain course to destination. High demand
for attention to detail.
• Cleaned and maintained spaces and equipment continuously.
• Equipment used. Computer, global positioning system,
gyroscope, magnetic compass, parallel motion protractor,
telescopic alidade, radar, marine sextant, barometer, charts,
nautical publications, for manual calculation of ships position.
• Training. Trained in CPR, first aid, 9mm and 12 gauge shotgun
handling. Trained member of firefighting team,
Crane operator for mine training operations. Officer of the deck
in
Port, maintaining ship communication with all personnel and
reporting
activities and condition of ship and equipment in ship log.
Education: Green Run High, Mira Costa Community College
(7Credits) Business major. Naval Basic training, Quarter Master
A School. Firearm training.
References: Available on request
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